LLU Association
Terms & Conditions
These terms and conditions (the "Terms and Conditions") govern the use of www.legitlightworkers.org (the "Site"). This Site is owned and operated by LLU Association. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.
Intellectual Property
All content published and made available on our Site is the property of LLU Association and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Accounts
When you create an account on our Site, you agree to the following:
1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes. We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available on our Site:
-Akashic Record File Reports;
-New Age Products; and
-Online Courses.
The following services are available on our Site:
-New Age Healing Sessions;
-Education Sessions; and
-Online and In Person Events.
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.
Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: All subscriptions may be cancelled 72 hours prior to the next scheduled payment date.
If at any point you are not satisfied with the services provided in any annual subscription a refund for the remainder of the services will be provided minus a service fee of $10.00AUD. Two business days is required for reimbursement, however delays may occur from the banking or payment providers that is out of the control of LLU Association.
Cancellations on payment plans for products or services already received require prior approval from LLU Association Management at which point an agreement will be made.
Payments
We accept the following payment methods on our Site:
- Credit Card; and
-Stripe.
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
-Standard delivery by post. Delivery timeframe and cost is based on location and will be determined upon purchase.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and public holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
If you purchase goods from us for delivery to a destination outside Australia your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Refunds
Refunds for Goods
Refund requests must be made within 7 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
- Good is broken;
- Good does not match description;
-Good is the wrong size; or
-Good does not meet the purchaser's expectations.
Refunds do not apply to the following goods:
- Hygiene products such as sprays, roll-ons, essential oils.
Refunds for Services
We provide refunds for services sold on our Site as follows:
-The services will be fully refunded if the services are cancelled at least 48 hours before the services are scheduled to be provided. Excluding Travel Tours in which all services are non refundable.
Returns
Returns can be made in person at the following location(s): 165 Beechmont Road, Advancetown, Qld, 4211.
Returns can be made by mail. To return a good by mail, follow the following procedure: Request a return at [email protected]. A return address slip will be provided via email. Package contents in same condition as received. Go to nearest post office, pay the necessary postage and send package.
Consumer Protection Law:
Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
Limitation of Liability
LLU Association and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless LLU Association and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of Queensland.
Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and LLU Association are unable to resolve any dispute through informal discussion, then you and LLU Association agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and LLU Association. The costs of any mediation or arbitration will be shared equally between you and LLU Association.
Notwithstanding any other provision in these Terms and Conditions, you and LLU Association agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.
Additional Terms
-All information provided by Legit Lightworkers c/o LLU Association is for the purpose of providing the product or service being requested. Legit Lightworkers c/o LLU Association provides file reports based on the information provided by the customer being true and accurate. Legit Lightworkers c/o LLU Association will always do it's best to provide the most accurate information possible at the time of the purchase however Legit Lightworkers c/o LLU Association and anyone associated with the Association will not be held responsible or liable for any inaccurate, misunderstood, misinterpreted, or misleading information. It is the Client, Customer, or Consumers full responsibility to use their own discretion with the information provided.; and
-Legit Lightworkers c/o LLU Association provides information to help individuals find the right Lightworker Service Provider for their needs. It is not to demean or discredit anyone or any business. It is a way to connect two parties of mutual benefit by collecting and utilizing insightful information from the Akashic Records and Personal Files. Legit Lightworkers c/o LLU Association or anyone associated to the Association will not be held responsible or liable for defamation of any sort for any reason. It is solely up to the consumer to do their own research and make their own decision on whether or not to engage with any said Lightworker Service provider.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
Suite 344, Shop 60A/147 Brisbane Road, Biggera Waters, Qld, 4216 Australia
You can also contact us through the feedback form available on our Site.
Effective Date: 1st day of September, 2023
All Rights Reserved c/o LLU Association
LLU Association
Privacy Policy
www.legitlightworkers.org Privacy Policy
Type of website: Ecommerce
Effective date: 1st day of September, 2023
www.legitlightworkers.org (the "Site") is owned and operated by LLU Association. LLU Association is the data controller and can be contacted at:
(04) 0424 8242
Shop 60A/147 Brisbane Road, Biggera Waters, Qld, 4216
Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
1. The personal data we will collect;Use of collected data;
2. Who has access to the data collected;
3. The rights of Site users; and
4. The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.
Consent
By using our Site users agree that they consent to:
1. The conditions set out in this Privacy Policy.
When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.
You can withdraw your consent by: By emailing [email protected].
Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
We rely on the following legal bases to collect and process the personal data of users in the EU:
1. Users have provided their consent to the processing of their data for one or more specific purposes;
2. Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overriden by the interests or fundamenal rights and freedoms of users. Our legitimate interest(s) are: It allows us to connect and communicate with our clients; and
3. Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the the personal data necessary to perform a contract the consequences are as follows: We are unable to provide the service they are asking us to provide..
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
1. First and last name;
2. Age;
3. Date of birth;
4. Sex;
5. Email address;
6. Phone number;
7. Address;
8. Payment information; and
9. Auto fill data.
This data may be collected using the following methods:
1. The client provides the information when submitting a file request;
2. When the consumer join our community; and
3. When the consumer purchases products or services.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect when the user performs certain functions may be used for the following purposes:
1. We use the data when providing products and services; and
2. We use the data for communication purposes.
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Third Parties
We may share user data with the following third parties:
1. Clients.
We may share the following user data with third parties:
1. We provide basic data to Clients about other businesses in the industry.
We may share user data with third parties for the following purposes:
1. To connect clients with other businesses in the industry.
Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.
You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
In order to protect your security, we take the best measures to our knowledge to secure and protect all data on our website and on our premises. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
Your Rights as a User
Under the GDPR, you have the following rights:
1. Right to be informed;
2. Right of access;
3. Right to rectification;
4. Right to erasure;
5. Right to restrict processing;
6. Right to data portability; and
7. Right to object.
Children
We collect the personal data of children under 16 years of age. We only collect the personal data of children under 16 years of age with the express consent of their parents or guardians. This consent is collected as follows:
1. Parents voluntarily provide the child's personal information.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:
Nicki Ritchie
________________________________________
Shop 60A/147 Brisbane Road, Biggera Waters, Qld, 4216
Do Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals.
How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:
1. Consumers can opt-out of the use of personal data for marketing purposes. You can opt-out by clicking "unsubscribe" on the bottom of marketing emails.
Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
1. Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits; and
2. Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc.
Additional Clauses
All information provided to Legit Lightworker Association is for the purpose of providing the Product or Service being requested. The Service Legit Lightworkers provides is based on the information provided by the customer being true and accurate. Legit Lightworkers Association will always provide the most accurate information possible at the time of the purchase however Legit Lightworkers and anyone affiliated with Legit Lightworkers will not be held responsible for any inaccurate, misunderstood, misinterpreted, or misleading information. It is the Client, Customer, or Consumers responsibility to use their own discretion with the information provided.
Legit Lightworkers provides information to help individuals find the right Lightworker Service Provider for their needs. It is not to demean or discredit anyone or any business. It is a way to connect two parties of mutual benefit by collecting and utilizing insightful information from the Akashic Records and the Personal Files. Legit Lightworkers or anyone associated with or to Legit Lightworkers will not be held responsible or liable for defamation of any sort for any reason. It is solely up to each individual to do their own research and make their own decision on whether or not they engage with any said Lightworker Service provider.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner's Office in the UK and Data Protection Commission in Ireland.
Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, Nicki Ritchie, at:
________________________________________
Shop 60A/147 Brisbane Road, Biggera Waters, Qld, 4216